Return & Refund Policy

At ROVAZON, customer satisfaction is our top priority. We carefully inspect all products before dispatch. However, if you are not fully satisfied with your purchase, please review our return and refund policy below.

Eligibility for Returns

• Returns are accepted within 7 days of product delivery.
• The item must be unused, unworn, and in its original condition.
• Original packaging, tags, and invoice must be intact.
• Returns will not be accepted for used, damaged, or altered items.

Non-Returnable Items

• Products purchased during clearance or sale offers.
• Gift cards or promotional items.
• Products damaged due to misuse or improper handling.

Return Process

To initiate a return, please contact us within 7 days of delivery with your order details.

Once your return request is approved, instructions for shipping the product back will be shared with you.

Refund Policy

• Refunds are processed only after the returned product is received and inspected.
• Approved refunds will be issued to the original payment method.
• Refund processing may take 5–10 business days.
• Shipping charges (if any) are non-refundable.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear images of the issue. We will arrange a replacement or refund as applicable.

Return Shipping

Customers may be responsible for return shipping charges unless the return is due to a defective or incorrect item delivered by us.

Contact Information

For return or refund-related queries, contact us at:

📞 9313556139
✉ rovazon@gmail.com

ROVAZON reserves the right to modify this policy at any time without prior notice.